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Collector buy in US, Free Classifieds Ads

PURPOSE/OBJECTIVE :

Performs a variety of collection duties necessary to ensure the effective operation of the collection function in conformance with established policies and procedures.

2. MAJOR RESPONSIBILITIES:

Major Responsibilities

% of Time

  • Reviews automated list of delinquent consumer loans, credit cards and/or revolving credit accounts. Analyzes delinquency and contacts borrowers to establish repayment schedules and/or methods of securing funds.
  • Notifies member and/or co-maker of delinquency through phone calls and correspondence in adherence with department goals. Arranges personal interviews to discuss delinquency status and pending actions. Monitors accounts to ensure receipt of payment. Maintains files and correspondence of pertinent collection activity.
  • Provides information, counseling and assistance to members relative to collection activities. Responds to inquiries from other departments relative to members collection history.
  • Skip traces certain accounts by accessing credit bureau reports, files, town records, creditors, cross-reference directories and approved internet websites. Reviews delinquent accounts and recommends potential charge-offs to Collection Manager.
  • Assists with various clerical functions relating to bankruptcies, including preparing and distributing reports on bankruptcy statistics.
  • Assigns accounts to a repossession company, processes requests for payment of expenses incurred for recovery and sales of collateral, and monitors vehicles in process as needed.

20%

20%

20%

20%

10%

10%

3. PROBLEM SOLVING & DECISION MAKING: N/A

4. REQUIREMENTS:

  • Education and Experience

  • High school diploma or equivalent with a minimum of 2 years of collection experience; and/or combination of education and experience required.

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    Working knowledge of collection laws and regulations.

  • Credit Union or banking experience preferred.

  • General knowledge of computer software; data input skills.

  • Experience with Windows based applications and the Internet.

  • Excellent ability to effectively communicate with the members and internal customers.

  • Working Conditions

  • General office environment.


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